Do You Know What You Cost?

One of the most interesting kinds of discussions I have with customers often veins with a discussion on third-party management tools. Companies are obviously loathe to spend unnecessary money – I get that. So when an admin comes along asking for a tool – whether it’s a simple $300 tool or a $20/seat “solution” – […]

Play the Angel’s Advocate

I’ve recently started forcing myself to play “Angel’s Advocate” in a number of conversations, and sometimes just with myself as a thought experiment. Here’s how it works: Suppose someone in your organization suggests moving to Office 365 and off of your on-premises Exchange infrastructure. Now, someone else will often, in the conversation, say something like, […]